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Terms of service
The Prices on this Site are Internet Only, Prices will be higher in Store
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Terms & Conditions
The following terms and conditions apply to all transactions that take place on this website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference
Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, We cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our suppliers prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. As previously stated should the price change or be incorrect the contract is void and must be restarted by you the consumer. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days. We also accept payment via Paypal.
Availability of Goods
All products and services supplied by Aquatic-mania are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
All products supplied by Aquatic-mania are covered by the terms and conditions of the Manufacturers Guarantee for a period of 12 months. Your goods will be repaired by us and should the product develop a manufacturers fault within twelve months of your date of purchase. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance. THE FULL COST OF THE SERVICE CALL WILL BE CHARGED TO YOUR CREDIT CARD ACCOUNT IF WE FIND NO FAULT WITH YOUR PRODUCT(charged at £40.00 this includes return shipping). Should your product develop a fault within a first seven days of purchase you many return your goods for a full refund providing you return the unit in the same condition as supplied. This does not affect any statutory rights that you may have.
Cancellation of Orders
DO NOT RETURN ANY GOODS UNTIL YOU HAVE INFORMED US THAT YOU WISH TO MAKE A RETURN
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery for credit or refund less any applicable restocking and delivery charges.
It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging.
You will be wholly responsible for the return of the goods and any associated costs of return.
Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account.
Prior to returning any products, please contact us within 7 days from the date of delivery.
If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked.
The cancellation must be put into writing and received within the 7-day period.
Items will be subject to a restocking charge of 20%.
Items returned to us from failed deliveries are subject to a £15.00 returns charge. If items are to be re-delivered then the £15.00 charge plus the re-delivery charges will be applied. If returned goods are to be refunded after a failed delivery then this will be minus the £15.00 return charge and minus the original postal charge.
Our products are for personal use only and our liability shall not in any event include business losses such as lost data, lost profits or business interruption.
The above statement shall not limit or affect our liability resulting from any items sold being found to be unsafe or if something we do negligently causes death or personal injury. Our liability to you in connection with any order will not exceed the total price charged for the items, subject to any rights under your national consumer legislation.
You may not transfer any of your rights under these Aquatic-mania Product Terms & Conditions to any other person. We may transfer our rights under these Aquatic-mania Product Terms & Conditions to another business where we reasonably believe your rights will not be affected.
If you breach these Aquatic-mania Product Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Aquatic-mania Product Terms & Conditions.
These Aquatic-mania Product Terms & Conditions are subject to English law and the non-exclusive jurisdiction of the English courts.
You will own the goods once we have received your payment in full. We do not offer any credit facilities at the moment. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
Offers on this website are exclusive to this website only and may not be available in our store, in store prices will be higher. all our prices include V.A.T and shipping is excluded.
All glass aquariums
Due to the large amount of breakages that we have experienced when sending out glass via couriers, glass aquariums are now COLLECTION ONLY.
Due to the large number of Aquariums and Stands we cannot store all Aquariums/Stands in our shop we store them in a local warehouse, so please phone first to arrange pickup times from our store.
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Aquatic-mania complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
In order to serve you most efficiently, reputable third-party banking institutions handle our credit card transactions. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private. We Use Paypal.
Recycling electrical equipment
With effect from July 2007, the UK's Waste Electrical and Electronic Equipment (WEEE) Regulations require that all producers of electrical equipment are now obliged to pay for recycling of household electrical goods, where previously this bill was met by councils or items were not recycled at all. These regulations also require that all retailers both actively assist in delivering a UK wide WEEE collection infrastructure and encourage the participation of consumers in recycling electronic equipment.
So that you can get your waste electrical goods recycled, Aquatic-mania have contributed towards a national fund to assist local councils to further develop their existing waste electronics collection facilities, which will in turn allow producers of this equipment to meet their obligations.
Not all council sites are suitable to collect all types of waste electrical goods but to find out your nearest participating site (including other collection facilities that may not be operated by the council) and for advice on all aspects of recycling at home, please visit www.recycle-more.co.uk Don't forget to have your postcode ready to use in the "recycling facilities" locator.
Electronic waste is one of the fastest growing waste streams and much of it can be recycled and resources recovered to make new consumer goods. To remind consumers of the collection methods available, which in turn allow recycling to take place, all electrical items sold now carry the crossed out wheeled bin symbol. To ensure your waste electronics don't contribute to damaging the environment, please use www.recycle-more.co.uk and recycle today.
The Prices on this Site are Internet Only, Prices will be higher in Store